Welcome to CYO Design
Worldwide shipping
New Collection
Warranty & Care
Yes – 24 months manufacturer's warranty for material and manufacturing defects. Excluded are normal wear and tear, improper use, or modifications by third parties. For questions, you can reach us at help@cyodesign.com.
Yes. We provide care and maintenance recommendations as needed.
Yes, at an additional cost. As each piece is custom-made, we recommend carefully confirming the size before final design approval.
Store each piece separately, keep it away from chemicals and moisture, and clean it gently with a soft cloth. Once a year, we recommend professional cleaning – especially for pieces with diamond settings.
Solid gold and platinum are very resistant to tarnishing - ideal for long-term wear. With proper care, your CYO jewelry will remain brilliant indefinitely.
Diamond & Material Information
Yes. Our lab-grown diamonds are certified and responsibly sourced. Qualified stones come with certificates—for full transparency and security.
A certified diamond has been professionally graded according to cut, color, clarity, and carat weight. The certificate guarantees quality and authenticity. Your story deserves transparency and authenticity.
We recommend insuring your jewelry through a trusted provider. For this, keep your receipts and certificates — you'll need them for an accurate appraisal.
Availability
Some designs are re-produced depending on demand, while limited pieces will not return. In the CYO Club, you'll always stay up-to-date on new arrivals and availability.
Yes. We offer gift packaging at an additional charge — optionally with a personal message or a sustainable packaging option.
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