FAQs | Shipping & Delivery

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Shipping & Delivery

When will my order be shipped?

Ready-to-ship pieces are dispatched within 5-7 business days of order confirmation. Custom-made pieces require 3-5 weeks, depending on design complexity. You will be kept informed via email throughout the entire process.

What does shipping cost?

Shipping costs are calculated at checkout and are based on DHL Parcel rates. Delivery time depends on your location and can be estimated using DHL delivery time information.

Does CYO ship internationally?

Yes, worldwide. Shipping costs and delivery times vary depending on the destination country. Please note that customs duties and taxes may also apply according to local regulations.

How can I track my order?

You can track your order in your account using your order details. Once your package is on its way, you will also receive a tracking link via email.

Can I request express or rush orders?

In certain cases, expedited production is possible. It's best to contact our team before placing your order to clarify availability and timelines.